Queplix increases your company’s profitability by promoting Customer Loyalty"Customer Care"
By admin at September 30, 2007 | 8:41 pm | Print
What Company is Offering:
Queplix increases your company’s profitability by promoting Customer Loyalty, Brand Name recognition and Customer Retention.
Traditional CRM vendors focus primarily on the acquisition portion of the Customer’s life cycle. It is a known fact that it takes a much bigger budget to acquire a new customer than to keep existing customers loyal.
QueWeb focuses specifically on the Customer Care portion of the life cycle, after the Customer has been acquired. That portion of the life cycle has been largely underserved both in the Enterprise segment as well as the Mid-market.
In order to stay competitive in today’s global economy, more and more companies realize that their Customer Care must be treated as a Profit Center, as opposed to traditional thinking of it as a Cost Center. By enabling the superior Customer Experience, companies realize the full potential in Customer’s Loyalty, Brand Name Recognition and Customer Retention, all leading to increase in profits.
How It Works:
Queplix solutions help these businesses create a customer care service that nurtures existing relationships with customers therefore providing continual future business with the customer. If your current customer service system is providing poor support it is time you visit Queplix.com and take a look at what they have to offer. Queplix provides solutions that work with your existing system and interface but allows you to easily update customer information .
More at:http://www.queplix.com/
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Lovely material, Regards.