start up
How to build loyal customers for your startups
By Martin at March 6, 2011 | 1:46 pm | 0 Comment
I deal often with early-stage startups, and many of these don’t have any customers yet (but wish they did), so it’s not surprising they still don’t think of customers as their friends. More disturbingly, others do have customers, but the customer service program consists of an informal focus on “problems,” rather than a proactive effort to establish a positive more...
Why Startups Dont Get Help From Investment Bank?
By Martin at January 24, 2011 | 9:58 am | 0 Comment
The name “investment bank” somehow always sounded like a place where I could somehow deposit my investments, and maybe even earn a little interest. Then I learned that these banks really negotiate investments and collect fees on the transactions, sort of like commercial banks do with loans to businesses. None normally work for or provide funds for early-stage more...
