loyal customer
How to build loyal customers for your startups
By Martin at March 6, 2011 | 1:46 pm | 0 Comment
I deal often with early-stage startups, and many of these don’t have any customers yet (but wish they did), so it’s not surprising they still don’t think of customers as their friends. More disturbingly, others do have customers, but the customer service program consists of an informal focus on “problems,” rather than a proactive effort to establish a positive more...
