Browsing Tag Customer Experience

Why You Should Work On A Great Customer Experience For Startup

By Martin at December 15, 2017 | 11:21 am | 0 Comment

Why You Should Work On A Great Customer Experience For Startup

Most businesses spend big money testing their brand logo, catchy marketing phrases, and demographics, but spend little time training and validating that their employees can and do deliver memorable experiences to their customers. The result, according to a recent Gallup survey, with 70 percent of workers not fully engaged, is unhappy workers and poor customer more...

BizIdeas , StartUPS , entrepreneurship

All About Customer Experience

By Martin at April 27, 2015 | 11:30 am | 0 Comment

All About Customer Experience

Not so long ago, every business assumed that the keys to success were the highest quality product, the best value for the buck, and the best customer service. Now all we hear about is providing the best “customer experience.” Exactly what is that customer experience that every modern marketer is talking about, and how do you measure it? A classic article in the more...

BizIdeas , entrepreneurship

How To Create A Great Customer Experience For Your Startup Company

By Martin at September 2, 2013 | 7:26 am | 0 Comment

How To Create A Great Customer Experience For Your Startup Company

Most businesses spend big money testing their brand logo, catchy marketing phrases, and demographics, but spend little time training and validating that their employees can and do deliver memorable experiences to their customers. The result, according to a recent Gallup survey, with 70 percent of U.S. workers not fully engaged, is unhappy workers and poor brand more...

BizIdeas , entrepreneurship