customer exp
Why You Need To Focus On Customer Experience
By Martin at March 12, 2014 | 8:20 am | 0 Comment
Not so long ago, every business assumed that the keys to success were the highest quality product, the best value for the buck, and the best customer service. Now all we hear about is providing the best “customer experience.” Exactly what is that customer experience that every modern marketer is talking about, and how do you measure it? A recent article in the more...
